Purpose
Depending on your settings in Customizing for substitution reasons (outcomes A and B), the system redetermines product selection in the delivery.
This procedure gives you the opportunity to recheck the available quantity of the substitutes in order to increase the potential of shipping the greatest quantity of materials preferred by the customer.
Process Flow
When you create a delivery for an order containing a product that is currently on substitution, the system performs several checks:
- It reads the schedule lines relevant for delivery as well as the substitution reason assigned to the alternative products. If you have specified outcome A, the system repeats product selection in the delivery. If you have specified outcome B, the product selection sub-items are copied directly into the delivery from the order.
- If product selection is repeated in the delivery and there are sub-items that contain zero quantities (for example, if the customer has rejected product attributes, or there is no available inventory), the system reviews your settings for the delivery item category. From these, it determines whether these zero quantity items should be included in the delivery.
- Based on your settings for the main and sub-item categories, the system calculates weight at the appropriate level.
Note that if the main item is weight/volume relevant, you must create a new VOFM copy routine to copy this value from the order.
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