Tuesday, January 13, 2009

Product Selection in Returns SD Product Selection

Purpose

You must take into account copy rules for product selection items when you create a return with reference to a previous document.

Process Flow

  1. When you create a return with reference to a previous document, the system reads the product selection lines and evaluates them based on the
  2. copy rules for the item category.

    For returns, you normally set the system to copy product selection items directly as they are in the underlying order.

  3. After products are copied to the return order, you can manually change the quantity of the sub-items to reflect the actual amount being returned. The system automatically adjusts main item calculations to reflect theses changed quantities.
  4. You continue with your standard delivery and billing processes.

Note that the system does not redetermine product selection in a return delivery regardless of your settings. All entries are copied directly from the return order.

This function is only for returns created with reference to an order. If the return document is created with reference to the billing document, the quantities are not proposed from the billing document, rather you have to enter them manually in the return. In addition, you cannot redetermine product selection here. All of the product selection schedule lines are automatically copied from the billing document. You must then manually delete any irrelevant items from the return.

There is no quantity correlation between the main and sub-items.

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