Use
Resolving disputed invoices costs some industries (for example, the consumer packaged goods industry) a great deal of time and money. Customers deduct disputed invoices from payments and staff members spend valuable time investigating and researching the reasons for the disputed payment. In addition, prolonged disputes can endanger supplier-customer relations. The extended pricing functions introduced in Release 2.2 enable you to take into account the customer's expected price. By entering the expected price during sales order processing and comparing it with your price, you can help avoid disputed invoices later.
During Order Entry
You can enter customer expected price data manually during order entry in the double-line overview screen of the sales order. Alternatively, you can enter the expected price data directly in the pricing screen, using one of two new condition types:
Condition type | Description |
EDI1 | Customer expected price |
EDI2 | Customer expected value |
System Reaction to Price Variation
If, during order entry, the expected price and the actual price differ beyond a specified amount (according to the formula you specify in the pricing procedure), the system assigns an incompletion status to the order. The sales order cannot be processed for delivery or billing until the discrepancy is resolved.
Controlled Through Pricing Procedure
You control customer expected price functionality in the pricing procedure in Customizing for Sales. The pricing procedure must include the new condition types, EDI1 and EDI2. In addition you can specify a formula for each condition type. The formula enables you to specify different criteria for comparing expected and actual prices. The standard R/3 System includes two formulas:
Formula | Expected price may not deviate over... |
8 | expected price may not vary more than 1.00 of the currency unit |
9 | expected price may not vary more than 0.05 of the currency unit |
You specify the formula in the Alternative calculation type field of your pricing procedure.
In addition, you can modify the standard formulas or create your own. For more information about working with formulas, see the online Implementation Guide.
Processing Sales Orders With Customer Expected Price
The following procedures show you how the customer expected price is entered during sales order processing and also how to process sales orders in which discrepancies between expected price and actual price have occurred.
Entering Customer Expected Price in the Sales Order
Processing Lists of Orders With Price Discrepancies
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